Augustine Cyril Chi-Kin Chow Ph.D. Dissertation 1995

TOWARDS A GENERIC MODEL OF TRANSACTIONAL, CONTRACTUAL, AND RELATIONAL
SERVICE EXCHANGE IN RETAIL BANKING

For Partial Fulfillment for the degree of the Doctor of Philosophy in Marketing

in the Chinese University of Hong Kong, 1995

Thesis Supervisor: Dr. K H Lee

Download Ph.D. Dissertation Full Script here:

Towards a generic model of service quality for transactional, contractual, and relational service exchange in retail banking 1995

作者: 周志堅 Augustine Chow

周志堅博士是一名有夢想、有活力、以專業保險代理為業的雙職傳道人。他立志推動職場事工，職場牧養關顧。他是香港十大傑出青年，歷任國際性頂級銀行及保險公司保險高層管理。 Dr. Augustine Chow is a vision-driven dual-roles minister in the marketplace in Hong Kong. He is committed to advocating marketplace chaplaincy ministries. He was honored as An Outstanding Young Person of Hong Kong. He was a senior executive in one of the world’s top-notched banking and insurance companies. 檢視「周志堅 Augustine Chow」的全部文章